# Your all-in-one operations cockpit

With Hive, you’re in control. Get real-time transparency over your operations and the power to customize your customer experience — all the time, at every step.

[Book a demo](/content/get-a-demo/index.html)

### Stay in sync, in real time

Track and update orders, and manage inventory across all your sales channels with live updates and automatic restocking alerts.

### Make every step your own

From delivery carrier selections to packaging rules, you’ve got the power to customize your operations and customer journey every step of the way.

### Smart automations, smoother operations

Hive runs proactive checks in the background and only loops you in when action is needed, so nothing slows you down.

## Join 500+ companies already growing

> “Being able to manage expiring batches in the Hive App means we can optimize both our D2C and B2B processes.“  
Lara Shepherd  
COO, Adonis

> “Restocking with Hive is much simpler and saves us a great deal of time. Now we can now also see dynamic inventory numbers and order processes.“  
Verena Kimmerle  
Senior Operations Manager, Mybacs

> We chose Hive for the complete proposal and the convenience of monitoring and managing all operations with a single app.  
Luca Giove  
Project Manager, Dreamin 101

## Order Management

### One order hub. Total control.

Hive’s order management is the only order management tool you need for all of your channels. Stay in-the-know at all times and get unparalleled control over your operations.

- B2C & B2B order management in real-time, across channels
- Order splitting & partial fulfillment
- Intelligent order routing & delivery carrier selection
- Set orders on hold or send again
- Automatic issue detection & resolution (like for invalid addresses)
- Returns processing

## Inventory Management

### Increase your product availability, minimize your inventory

By integrating across all channels, we help you stay stocked while minimizing your inventory. And with bundles, kitting and batch management built in, you stay in control.

- Real-time stock visibility, buffer inventory & sync
- Integrate inventory across channels
- Bundle & kitting management
- Batch management & blocking inventory
- Smart low-stock alerts

## Integrations

### Works with your favorite tools

Plug in, power up. Hive integrates with the tools you already love. Whether it’s syncing orders from Shopify, managing customer support with Gorgias, or boosting your marketing efforts with Klaviyo.

[See all integrations](/content/product/integrations/index.html)

## Customer Experience

### Boost retention by up to 88% with customer experience done right

After 7+ touchpoints, the unboxing is your brand’s moment to shine. Hive helps you craft an experience worth remembering from pre-purchase to unboxing — keeping customers informed, reducing support costs, turning first-time buyers into loyal ones, and driving retention.

[Explore packaging](/content/product/custom-packaging/index.html) [Explore tracking & returns](/content/product/tracking-and-returns/index.html)

### Support for customized packaging

### Rule-based flyers & gifts

### Custom flyers printed on-demand

### Send emails directly or via Klaviyo for 10+ events

### Native integration with Gorgias

### Seamless integration with Hive’s tracking & returns portal

> “All Hive team members are really smart, passionate and driven professionals. You feel it in the communication, as well as in all processes and the software.”  
Benjamin Berndt  
CEO & Co-founder

## Finally, an operations platform for your ambition

### Fulfillment  
Hive stores, picks and packs, and hands orders over for delivery.

### Delivery  
Ensure 1-2 day delivery across Europe with our multi-carrier solution.

### Tracking & Returns  
Let your customers manage, track and return their orders.

### Custom Packaging  
Create a memorable unboxing experience to increase customer retention.

### European Expansion  
Store your inventory across our network of fulfillment centers to scale across Europe’s main markets.

## Join 500+ brands growing with Hive

[Book a demo](/content/get-a-demo/index.html)

### Products

- [Order & Inventory](/content/product/order-inventory-management/index.html)
- [Delivery Promise](/content/product/delivery-promise/index.html)
- [Fulfillment](/content/product/fulfillment/index.html)
- [European Expansion](/content/product/hive-pan-eu/index.html)
- [Delivery](/content/product/delivery/index.html)
- [Tracking & Returns](/content/product/tracking-and-returns/index.html)
- [Freight](/content/product/freight/index.html)
- [Custom Packaging](/content/product/custom-packaging/index.html)
- [Integrations](/content/product/integrations/index.html)
- [Growth Manager](/content/get-a-demo/index.html)

### Resources

- [Success Stories](/content/case-studies/index.html)
- [Blog](/content/blog/index.html)
- [Partnerships](/content/product/partnerships/index.html)
- [Careers](/content/careers/index.html)

### Company

- [About](/content/about/index.html)
- [FAQ](/content/faq/index.html)

We connect with your e-commerce channels, pick & pack your orders and accelerate your delivery.

Hive Technologies GmbH

Karl-Liebknecht-Str. 14

10178 Berlin

Germany